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Success Story | Bosner Eck Linz Schillerpark

Promoting customer loyalty in the catering trade: The Linzer Bosnereck app

The digital Bosner Eck: the in-house loyalty club app has been delighting customers for several years and is generating additional footfall and increased sales!

The app launch at the beginning of May 2020 was a complete success: the new digital loyalty club was very popular with customers right from the start.

In addition to the core feature of the digital loyalty club, the app also includes additional functions:

  • Menu integration

  • Directory of business locations

  • Message centre & news integration

  • First-hand customer data for marketing activities

  • Refer-a-friend function for easy acquisition of new customers

With its own app, Bosner Eck is positioning itself as a driver of innovation for customers. Both the young and older target groups are attracted by the simple and intuitive app and benefit from rewards and bonuses for their loyalty.

Simple app setup. Ongoing support.

Bosnereck's path to its own customer loyalty app.

1

Onboarding.

Our simple onboarding process accompanied the Bosnereck team from the signing of the deal through to the launch of their own app.

The app appeared in the Apple App Store and Google Play Store after a few months of development and ongoing updates on development progress.

2

Push-My-App.

Because the success of the Bosnereck app takes centre stage, we use our experience from hundreds of customer projects to push the app:

Through regular innovations, updates and optimisation suggestions - for example in the form of live webinars - the Bosnereck team works with hello again to get the best out of the app.

3

Help center.

The comprehensive help centre with user manual, instructions for app optimisation and videos on numerous topics is available around the clock for quick help.

This allows the Bosnereck team to take the initiative and optimise, expand and improve the app independently.

4

Ongoing Support.

The hello again app support team is always available to the Bosnereck team if required.

Together, we ensure that both the company and the users of the app are offered the greatest possible added value through effective, digital customer loyalty.

Because we believe that customer loyalty must be valuable for all sides!

Take a look for yourself of the Bosner Eck app.

Philipp Lackner | Owner & Manager

Bosner Eck

#helloagainmoment: measurable customer loyalty and easy point collection

When customers compete to collect points and customer loyalty is easy to measure - that's my #helloagainmoment.

The time for digitalization has come.

That's why stamp cards are out of date.

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