Customer loyalty doesn't stop at ski resorts either: especially in times of rising prices and careful consumer spending, it is therefore important to rely on effective customer loyalty measures here too.
The Axamer Lizum ski resort in Tyrol has therefore been relying on its own loyalty club app from hello again since the 2023/24 season: the myAxamerLizum app.
In the tourism industry, there are numerous ways to incentivise repeat visits and repeat purchases. Axamer Lizum demonstrates how this can be achieved with its own app with the following core functions:
Collect points throughout the ski area and redeem them for rewards
Webcam access and piste map directly via app
Weather and snow report and information about the ski area directly on your mobile phone
Advent calendar integration in December 2023
Exclusive discounts in the Axamer Lizum and with many great partners
Early access to USD tickets
Great goodies and rewards, from food and day ticket discounts to piste groomer tours
Check in at the Hoadl in the ski area and at the information board to collect points
Recruit friends and family and collect additional points
Information on avalanche warning levels, events, public transport and more
Try it out now and collect points on the piste too!
Because the success of the Axamer Lizum app takes centre stage, we use our experience from hundreds of customer projects to push the app:
Through regular innovations, updates and optimisation suggestions - for example in the form of live webinars - the Axamer Lizum team works with hello again to get the best out of the app.
The hello again app support team is always available to the Axamer Lizum team if required.
Together, we ensure that both the company and the users of the app are offered the greatest possible added value through effective, digital customer loyalty.
Because we believe that customer loyalty must be valuable for all sides!