The #helloagainmoment at VAMED: For Susanne Nitsch, Head of Marketing and responsible for the VAMED Vitality Club app, this is the central element of the company's own loyalty solution.
Since the app launch, VAMED customers have not only been able to enjoy rewards, the app can do much more. Here is an overview of the core functions:
Collect points and redeem them for great rewards and benefits
Rewards ranging from free entry to the spa and massage vouchers to a loan bath towel
Digital club card, always with you via app
Resort finder with location enquiry via GPS
VAMED world of benefits integrated into the app
Refer-a-friend function, VAMED Vitality World magazine, feedback option and many other functions in the app
Because the success of the VAMED Vitality World app takes centre stage, we use our experience from hundreds of customer projects to push the app:
Through regular innovations, updates and optimisation suggestions - for example in the form of live webinars - the VAMED Vitality World team works with hello again to get the best out of the app.
The hello again app support team is always available to the VAMED Vitality World team if required.
Together, we ensure that both the company and the users of the app are offered the greatest possible added value through effective, digital customer loyalty.
Because we believe that customer loyalty must be valuable for all sides!
Susanne Nitsch | Head of Marketing
VAMED Vitality
#helloagainmoment: benefits for customers always in view
When our guests always have an overview of all our benefits in the VAMED Vitality Club. Simple, memorable, bookable. That's my #helloagainmoment.