Customer loyalty at Figaro Uno: the digital hair salon
Figaro Uno wanted to focus on the essentials: fulfilling customer wishes, staying in contact with customers and thereby strengthening customer loyalty at the hairdresser. The stamp passes used before were often associated with challenges, as customers regularly forgot or lost them.
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
Get an idea of what your loyalty club app could look like: Smart features, easy to use, great looks.
We know the challenges of hair salons.
Rising costs, a shortage of skilled staff, unreliable appointment bookings - all of these can increase your customers' willingness to switch salons.
Effective customer loyalty measures are therefore becoming increasingly important for hairdressing salons. Turn your satisfied customers into brand ambassadors.
Staff shortages, thrifty customers, high energy costs - major challenges with a negative impact on your turnover.
The hairdresser Figaro Uno was able to increase average sales per customer by almost 10% with the new loyalty club app. The service sector is also digitizing diligently.
Traditional advertising measures and strict data protection laws make targeted customer communication difficult.
With first-hand customer data that you can easily collect and use via the app and dashboard, you can get the most out of your marketing. Scatter loss is a thing of the past.
+ 10 %
average turnover per purchase
+ 100 %
average visits per app user
4,9 stars
average app rating
1 million
registrations in just 6 months
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
We focus on your success! With our experience from over 900 customer projects, we get the most out of your app and help you achieve success in no time.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.